Genisys Hosted Lync with VoIP

Businesses of all sizes recognize that their greatest asset is embodied in the knowledge, experience and commitment of the people who work within the organization, as well as those key contacts with clients, contractors and supplier partners. Genisys understands that Unified Communications is about connecting all the right people, real-time, and enabling them to work together more effectively!

Many businesses have hesitated to embrace Unified Communications for fear of increasing complexity, cost and the burden on IT resources. You don't want to find yourself spending unprofitable hours on more routine IT management!

Good news! GeniSys Unified Communications is a fully hosted and managed solution. GeniSys Global provides hosted OCS 2007 R2, combined with telephony connections (DID and number porting) with an allied, leading Sip Trunking Services provider. Many businesses are already experiencing the value of hosted e-mail services – from reduced costs, to ease of deployment, to simplified and centralized management and security. Genisys can extend that efficiency and convenience to a broad range of other services including Unified Communications.

When implementing a set of information sharing and team working applications, people will adopt faster and work better with technologies they know. Using a single, familiar application interface, within which you can access all component services, reduces training demands. Not having to switch between applications makes it easier to use and makes the most of potential productivity gains.

Microsoft Communication Services – a full suite of unified communication, information sharing and collaboration tools including Microsoft SharePoint, Office Live Meeting and Office Communication Server – is available through the familiar Microsoft Outlook interface, which has become central to most people’s working environment. Users can send e-mails, access shared documents, schedule appointments, hold real-time online meetings and instantly connect with colleagues through instant messaging (IM) and PC-to- PC calls, all fully integrated within Outlook.

• Boost Productivity though Enhanced Connectivity with Key Associates

  Taking a suite of unified communication services from GeniSys Global will unlock huge productivity gains. With Microsoft Communication Services, users access all their communication and collaboration applications through Outlook, helping them to get more done without adding extra complexity.

  The productivity gains that can be made by enabling mobile workers are immense. They can communicate with colleagues, manage their schedules and make informed decisions whether at work, home, onsite with a customer or travelling between locations.

• Fully Integrated Enterprise Telephony with E-mail, Video Conferencing, IM

  Hosted Exchange enables secure access to e-mail, calendar and contacts from virtually anywhere, at any time, on a variety of different devices, through Outlook Web Access and via a mobile phone. Microsoft Office Communicator opens a wide range of communication options to users, enabling them to communicate easily with others in different locations or time zones using a range of communications options, all via a consistent and simple user experience.

• Seamless Escalation from IM, Voice, to Desktop/Video Conference, Recording

Hosted Office Communications Server lets colleagues and team members see each other’s presence status and instantly connect with each other through a secure and auditable internal company instant messaging system or through a PC-to-PC voice connection. Meetings, training sessions and workshops are key to any business, but it can be difficult to get everybody together in the same place at the same time, and travelling to and from meetings and events can prove costly and time consuming. Office Live Meeting enables people to share rich visual content such as presentations, or work on documents together via real-time online meetings, workshops, training sessions and customer or partner events, using only a PC and an internet connection.

• Outlook Mail Box Unifies E-mail, Voice Mail, IM strings, Faxes

Outlook 2010 now has a ribbon user interface, like Word, PowerPoint and Excel. The User Interface of email conversations has been upgraded to look almost like a message tree, allowing users a more visual view of sent and incoming emails. Also, you can preview calendars in emails and choose to ignore select email conversations. Finally, you have one inbox for all forms of conversation: e-mail, voicemail, instant message, or faxes. Search functionality has been improved as well, making it much easier to find content in these different forms of media.

• Collaborate with Shared Version-Controlled Documents, Resources, Calendars

Calendars and contacts can be shared with colleagues to enable easy scheduling for meetings. Microsoft SharePoint provides access via any web browser to the key documents and information. Save time by editing documents, spreadsheets, presentations, or content with other people, and be assured that your changes are stored and updated in SharePoint Workspace and on SharePoint server. With co-authoring, you don't have to work in the same room as your peers to get team projects done. You can simultaneously work together on Word and PowerPoint files posted in SharePoint Workspace from different locations.